SHIPPING POLICY

Local delivery within Egypt:

 

Shipping Costs

Shipping is available all over Egypt.

Shipping rates depend on the city and region within Egypt and order package weight. 

 

Delivery Times

Orders are shipped within 1-2 business days. Once your order has been shipped, you will receive a dispatch notification through email with your order tracking number.

You should expect a call from courier within 2-5 business days after placing your order. Courier will attempt a maximum of 3 delivery attempts, after which the shipment will be automatically returned to the seller. 

 

 

International delivery:

 

Shipping Costs

Shipping Rates are calculated according to total package weights

Rates will be calculated at checkout

 

Delivery Times

Orders are shipped within 1-2 business days. Once your order has been shipped, you will receive a dispatch notification through email with your order tracking number.

Orders usually arrives within 2 to 5 business days from the day of dispatch

 

Countries we ship to:

Afghanistan

Albania

Algeria

American Samoa

Andorra

Angola

Anguilla

Antigua

Argentina

Armenia

Aruba

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia

Bonaire

Bosnia and Herzegovina

Botswana

Brazil

Brunei

Bulgaria

Burkina Faso

Burundi

Cambodia

Cameroon

Canada

Canary Islands, The

Cape Verde

Cayman Islands

Central African Republic

Chad

Chile

China, Peoples Republic

Colombia

Commonwealth No. Mariana Islands

Comoros

Congo

Congo, The Democratic Republic Of

Cook Islands

Costa Rica

Cote D Ivoire

Croatia

Cuba

Curacao

Cyprus

Czech Republic, The

Denmark

Djibouti

Dominica

Dominican Republic

East Timor

Ecuador

El Salvador

Eritrea

Estonia

Ethiopia

Falkland Islands

Faroe Islands

Fiji

Finland

France

French Guyana

Gabon

Gambia

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guam

Guatemala

Guernsey

Guinea Republic

Guinea-Bissau

Guinea-Equatorial

Guyana (British)

Haiti

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Iran (Islamic Republic Of)

Iraq

Ireland, Republic Of

Italy

Jamaica

Japan

Jersey

Jordan

Kazakhstan

Kenya

Kiribati

Korea, Republic Of (South K.)

Korea, The D.P.R. Of (North K.)

Kosovo

Kuwait

Kyrgyzstan

Lao Peoples Democratic Republic

Latvia

Lebanon

Lesotho

Liberia

Libya

Liechtenstein

Lithuania

Luxembourg

Macau

Macedonia, Republic Of

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Marshall Islands

Martinique

Mauritania

Mauritius

Mayotte

Mexico

Micronesia, Federated States Of

Moldova, Republic Of

Monaco

Mongolia

Montenegro, Republic Of

Montserrat

Morocco

Mozambique

Myanmar

Namibia

Nauru, Republic Of

Nepal

Netherlands, The

Nevis

New Caledonia

Nicaragua

Niger

Nigeria

Niue

Norway

Oman

Pakistan

Palau

Panama

Papua New Guinea

Paraguay

Peru

Philippines, The

Poland

Portugal

Puerto Rico

Reunion, Island Of

Romania

Russian Federation, The

Rwanda

Saint Helena

Samoa

San Marino

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia, Republic Of

Seychelles

Sierra Leone

Singapore

Slovakia

Slovenia

Solomon Islands

Somalia

Somaliland, Rep Of (North Somalia)

South Africa

South Sudan

Spain

Sri Lanka

St. Barthelemy

St. Eustatius

St. Kitts

St. Lucia

St. Maarten

St. Vincent

Sudan

Suriname

Swaziland

Sweden

Switzerland

Syria

Tahiti

Taiwan

Tajikistan

Tanzania

Thailand

Togo

Tonga

Trinidad and Tobago

Tunisia

Turkey

Turks and Caicos Islands

Tuvalu

Uganda

Ukraine

United Arab Emirates

United Kingdom

United States Of America

Uruguay

Uzbekistan

Vanuatu

Vatican City State

Venezuela

Vietnam

Virgin Islands (British)

Virgin Islands (Us)

Yemen, Republic Of

Zambia

Zimbabwe

RETURN & EXCHANGE POLICY

Orders and packages need to be paid for in full before or at receipt, before you can open the package. 

 

If for any reason you are unsatisfied with your purchase, or if you simply changed your mind and would like to exchange or refund an item, we are here to help!

We offer returns or exchanges within 14 days of receiving your order. 

 

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged 

  • Returned items must be unused and in perfect condition 

  • Returned items need to be in their original packaging

  • Returned items need to be accompanied with the order number

 

To initiate a return or exchange, please complete the following steps:

  • Contact us either through telephone (on +201202400043) or through email (on support@woodworkerseg.com)

  • Place the item in its original packaging and seal it

  • Please send the item to the address: Kilo 26, Alexandria-Cairo Desert Road, Merghem, Alexandria, infront of Nissan service centre. 

 

Additional Information:

  • Exchanges and refunds will only be processed once the original items have been received by WoodWorkers

  • Exchanges and refunds will be processed within 7 to 14 days after the items has been returned

  • If the item(s) received are faulty, return shipping is free of charge.

  • If the item(s) received are incorrect and do not correspond to your order in any way, return shipping is free of charge.

  • If you want to exchange a non-faulty product for any reason, shipping fees will be supported by you.

  • If you changed your mind regarding your purchase after the item(s) have been shipped, the shipping cost will be supported by you and it will be deducted from the refund amount.

 
 
 

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© @2018-2020 by Wood Workers LLC, Kilo 26 alex-cairo desert Road, Alexandria, Egypt

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